Changelog
New features, improvements and fixes, newest first. Missing something? Request a feature.
New Docs, status page, cookie choices and customer stories
- Public docs and API reference at /docs.
- Live status page at /status showing the app, database, background checks, email and AI checking.
- Cookie banner: Google Analytics only loads after you accept, and you can change your choice any time.
- Customers can now share feedback from the dashboard. Approved stories appear on the homepage.
New Support center
- Report an issue from /support or from Help & support in the dashboard, and track every ticket and reply.
- WhatsApp support button on every public page.
Improved Auto-renew switch
- Turn auto-renew on or off from Plan & billing. It stays on by default, and turning it off keeps your plan until the end of the paid period.
New Smarter conversation checks and alert channels
- Catches customers re-asking the same question, restarting the chat, fallback replies and contradictions.
- Missing-reply alerts when a customer writes and the bot never answers.
- Read-only Twilio connector for SMS and WhatsApp bots.
- "Must say" rules: require facts or disclaimers whenever a topic comes up.
- Notification channels (email, Slack, Microsoft Teams, Discord, Telegram, webhook) with severity and module filters.
- Latency, cost and error tracking for every bot reply.
- A free plan (50 conversations a month) and a Compliance plan for regulated businesses.
New Trust and privacy controls
- Trust Center, Data Processing Agreement (GDPR) and About page.
- Per-project retention with auto-delete, results-only storage and an AI-off switch.
- Stronger masking: UK postcodes, number plates, names and your own custom words.
New Plans and billing
- Paid plans with a 14-day free trial and a 14-day money-back guarantee, handled by Paddle.
- Manage your card, invoices and cancellation from the billing page.
Improved Accounts and client reports
- Forgot password, account settings and one-click account deletion.
- Custom rules, frustration detection and white-label client reports (share link + PDF).
- Google Gemini available as an alternative AI checker.
New Live tracking
- Watch every chatbot answer, agent run and workflow checked in real time with a clear working / problem feed.
New ProofMyAI launches
- Chatbot audits against your own help articles, nightly bot tests, AI agent monitoring and n8n/Make monitoring.
- Fix list grouped by the help article that caused each problem.
- Neural risk model that learns from your own feedback.