AI Chatbot Compliance Monitoring for Dealers, Finance & Insurance
When a car dealer's, broker's or insurer's chatbot gets it wrong, it's not just a bad answer. It can be a mis-sold warranty, an ignored complaint or a stranded customer told to drive. ProofMyAI catches the answers that could create legal or financial exposure, and keeps customer data under your control.
The problem
⚠️ The bot tells customers something is covered when your terms exclude it
⚠️ Complaints and legal threats get an ordinary reply instead of a hand-over
⚠️ Customers are asked again for their registration or details, or get no reply at all
⚠️ A bot contradicts safety advice it gave a minute earlier
How ProofMyAI solves it
Add your terms and rules
Upload your policy wording and add rules like “windscreen => not covered” or “always hand over when a customer mentions complaint or solicitor”.
Connect safely
Upload anonymised exports, connect WhatsApp/SMS through Twilio read-only, or send events. Masking, results-only storage and auto-delete are set per project.
Get a risk report
See how many answers could have created legal or financial exposure, which rules were broken, unanswered customers and response times, with alerts for anything high-risk.
Watch how to set it up
The full setup in 3 minutes, click by click.
What you get
- ✅ “Must say / never say” rules for cover, exclusions and promises
- ✅ Missed complaint, legal-threat and vulnerable-customer hand-overs
- ✅ Unanswered-message and failed-delivery alerts (WhatsApp/SMS)
- ✅ Re-asking, contradiction and fallback detection
- ✅ Masking of names, postcodes, number plates and your own terms
- ✅ Signed DPA, results-only storage, auto-delete, AI-off or self-hosted
Questions
Can we use ProofMyAI under UK GDPR?
Yes. You stay the data controller and ProofMyAI acts as your processor under our Data Processing Agreement. You can mask personal data, keep results only (no conversation text), delete data automatically and switch the AI provider off, or run ProofMyAI on your own server.
Does it replace our compliance review?
No. It is an automated first line that flags risky answers quickly so your team can review and fix them. Results can be wrong, so high-risk findings should always be checked by a person.
Also see: AI chatbot monitoring · n8n & Make monitoring · CRM monitoring · Grok (xAI) monitoring · Human in the loop · AI agent monitoring · Agencies